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Frequently Asked Questions

Where will my advertising appear?

We can put you in front of customers no matter how they search. As well as being listed in the Yellow Pages online directory, we’ll give your listing to search engines such as Google, Bing and Yahoo!7, mapping sites such as Whereis and Google maps, plus Voice Directories such as 1234 Call Connect and a range of other specialty sites. We’ll also make sure your ad reaches customers using devices like smart phones and tablets.

How can I track the effectiveness of my advertising?

Our monthly reports make it really easy to monitor the performance of your advertising. If you utilise our Call Tracking Program, we can measure the number of calls made to your business as a result of customers viewing your ad. There are lots of important statistics captured in your report, making it really simple to see a return on your investment.

How does Thryv Australia manage my listing information?

We are sometimes asked how we manage the data – as in your contact details – sent to us by telecommunications service providers for publication.  At Thryv Australia we adhere to the Privacy and Telecommunications Acts, and do our utmost to protect personal information.

When will my credit card be charged?

We won’t charge you until your advertising has gone live. If you have purchased a bronze, your listing will go live within 48 hours and your credit card will be charged. If you have purchased a silver or gold, once your content has been collected and published live, your credit card will be charged.

How will my content be collected for my advertisement?

If you have booked a call, our content collection team will give you a call at the time you have booked. If you haven’t booked a call, our content collection team will call you within 48 hours.

I’ve booked a call for content collection. What can I expect to receive a call from Yellow Pages?

Our content collection team are here to help you make the most out of your Yellow Pages advertising. No one knows your business better than you do, which is why we need your help! Think of your Yellow Pages online ad as a way to showcase your brand, and promote your products and services. Our content collection team will guide you through the process and educate you on how to best utilise the content in your ad, but come prepared with your business logo, brand colours, some images and key messaging for your business.